Ai Digital Privacy Policy

TYPES OF PERSONAL INFORMATION AI DIGITAL COLLECTS AND HOLDS

We generally ask for all or some of the following types of personal information:

Title, name, business and contact details

(NB some of the information asked for is optional).

WHY WE COLLECT PERSONAL INFORMATION

Ai Digital collects personal information for the purposes of providing professional video production services.

When collecting personal information by whichever means, Ai Digital will ensure that appropriate notices are given and consents obtained in accordance with the Australian Privacy Principles. Most information is collected directly from the individual.

HOW WE COLLECT PERSONAL INFORMATION

The personal information we require to deliver our products and services is usually collected directly from you via written forms on our website: https://www.aidigital.com.au

Our website uses cookies to provide web analytic services to us, such as access data on our webpages.

Note: Cookies provide information which is not classified as personal information.

WEB ANALYTICS

Our website uses a range of data analytics platforms for marketing intelligence purposes. These do not identify individual users or associate member and customer IP addresses with any other data held by those platforms. The type of information that is collected includes:

a) type of device being used to access the website

b) country where user is located

c) time on a page

d) bounce rate – the number of users that enter and leave the same page (expressed as a percentage).

e) channel

DISCLOSURE OF PERSONAL INFORMATION

Personal information provided to Ai Digital will not be disclosed to other organisations or individuals without the provider’s permission or when obliged to provide such information by lawful authority.

Ai Digital may disclose personal information for secondary purposes that are related to the primary collection purpose but only in situations where it is reasonable to expect such information to be disclosed. Typically this would be for internal business practices.

We use a number of direct marketing strategies and channels including email, your information will only be used for such marketing activity if you intentionally opt in and give us your consent to receive our marketing emails.

Ai Digital will never sell, trade, lease or rent any personally identifiable information to other organisations except as stated and agreed when collecting information from you.

PROTECTION OF PERSONAL INFORMATION

Ai Digital does not store personal information on our website or in a database on our internal servers, unless consent has been explicitly given by you for the specific purpose of storing that data.

When you give consent for Ai Digital to save your data, every effort is made to ensure that personal information held is current, accurate and complete.

You authorise Ai Digital to collect your personal information when you provide your information by completing an enquiry, and opting in to receive further offers from us.

Ai Digital shall then use the personal information that you provide in order to communicate with you.

We shall communicate with you either by mail, phone or electronically. We do this in order to provide you with general information by way of marketing communications, promoting our products and services.